Terms and Conditions

What you need to know

Banking newborn stem cells does not guarantee that the cells will provide a cure or be applicable for every situation. Use will be determined by the treating physician who will consider if the stem cells are applicable for the condition and whether they should come from the patient or a suitable donor.

There is no guarantee that an adequate stem cell match will be found for any given patient. Use of cord blood and cord tissue in regenerative medicine is experimental. There is no guarantee that treatments being studied in the laboratory or in clinical trials will be available in the future.

Upon accepting the terms of the Genecord Agreement and payment of the fee of $2,595.00 which includes the cord blood kit and courier fees, processing and 20 years of storage for each child’s cord blood collection (“Unit”). Genecord reserves the right to increase the storage fee for subsequent Storage Years (after the initial 20 years) to accommodate any reasonable cost increases that may incur. In the event that your cord blood Unit is not collected, all fees will be refunded except an administrative fee of $350.00 per Unit. Additionally, if your cord blood Unit is collected and processed and deemed unable to be stored by the Medical Director, all fees will be refunded except for a processing and administrative fee of $1,200.00 per Unit.